Do you ship to international address?
Currently we only ship within Australia.

How are the items delivered?
The item is shipped via Australia Post, Fastway or Allied Express, according to the size and weight of the item. A tracking number will be emailed to you after dispatch.

 How long does it takes to ship?
The estimated delivery time frames are:
For customers in VIC, approximately 3 - 5 working days;
For customers in NSW, SA, ACT, approximately 4 - 8 working days;
For customers in QLD, NT,WA and TAS, approximately 7 - 10 working days.

NOTE:
Delivery time only starts after buyers’ payments have been cleared and the item has been dispatched from our warehouse (usually 1 working day after receipt of cleared payment).
We are unable to guarantee a delivery on any specific dates or times as this is not something our delivery partners would be able to guarantee either.

When will the item be dispatched?
Most items will be dispatched the very next day after full payment is received.

Where can I find the delivery information?
Tracking information will be emailed to you. 

What should I do if there is a part missing?
Please check the packaging very thoroughly as the small components might become loose during the shipping. If there is a part missing, please contact us immediately so that we can offer our assistance.

What payment method do you accept?

We accept paypal and credit cards at this stage. When you are directed to Paypal website, you can choose to pay by logging in to your paypal account or pay by credit card.

 

Do you have a showroom?
As we are dedicated to provide an affordable furniture in good quality with customers we do not own a show room to cut down unecessary expenses.

 

 

CONTACT US AT 

alxandcoplaza@gmail.com